Custom roles

Create a role with a little more or less than the basic one: a housekeeper who inspects, a manager without reports.

Who it is for: Owners and managersUltimate plan and above

Custom roles are created by the owner, on the Team page → Roles and permissions.

A new role

  1. Press New role.
  2. Enter the Role name and choose the Built on.
  3. Tick the permissions and press Create role.

Permissions

A role based on front desk, housekeeper or maintenance has everything the basic role has, plus what you tick:

PermissionWhat it adds
Sees every room and taskLooking only, no changes.
Reviews and approves finished workApproves or sends back other people's finished tasks. Never their own work.
Assigns tasksGives unfinished tasks to other people.

A role based on manager has everything a manager has, except what you turn off:

PermissionWhat it takes away when off
Manages the teamInviting and removing people and giving roles.
Sees reports and historyReports and the change history.

Giving a role

On the Team page, next to a member, choose the role in the Role field. Only roles that match that person’s basic role are offered.

Remove role returns everyone who had it to their basic role.

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