Front desk
Guest requests, late check-out, early arrival, extending a stay and changing rooms.
5 articles
- What the front desk sees and can doThe front desk sees every room and task, passes on guest requests and records departures, but doesn’t plan the work.Who it is for: Front desk and managers
- Guest requestsA guest asks for towels or a cot? The front desk passes it on, and housekeeping sees it on their phones at once.Who it is for: Front desk and managersPro plan and above
- Late check-out and early arrivalA guest stays longer or the next guest arrives early: move today’s cleaning of the room with one click.Who it is for: Front desk and managersPro plan and above
- The guest has checked outRecord a guest’s departure so the cleaning starts at once, including when they leave earlier than planned.Who it is for: Front desk and managers
- Extending a stay and changing roomsA guest stays longer or moves to another room: Kleenee moves the cleanings for you.Who it is for: Front desk and managersPro plan and above