Guest requests

A guest asks for towels or a cot? The front desk passes it on, and housekeeping sees it on their phones at once.

Who it is for: Front desk and managersPro plan and above

A new request

  1. Open Guest requests.
  2. Under New request, choose the room and What the guest needs:
    • Extra towels, Extra bedding, Pillows
    • Baby cot, Extra bed
    • Toiletries and toilet paper, Water and coffee, Iron and ironing board
    • Other
  3. Add a Note if you like and choose who does it.
  4. Press Send request.

A Guest request task is created with Priority priority, due now. If you chose a person, they get a notification.

Open requests

Under the form is the list of Open requests. A request leaves the list when the assignee hands it in.

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