Late check-out and early arrival

Both buttons are on the Guest requests page and change the room’s today’s cleaning that hasn’t started yet.

Late check-out

Choose the room and the new departure time, then Save. Today’s cleaning moves to that time, so the housekeeper won’t start it while the guest is still there.

Early arrival

Choose the room and the new guest’s arrival time, then Save. The cleaning becomes Urgent, due by the arrival at the latest, and the person it is assigned to gets a Urgent cleaning notification.

When it doesn’t work

If you see This room has no open cleaning task today., the room has no cleaning waiting today: it may have started or finished already, or there is none yet. For a room without a booking in Kleenee, first record that the guest has checked out.