The guest has checked out
Record a guest’s departure so the cleaning starts at once, including when they leave earlier than planned.
Who it is for: Front desk and managersOn the Guest requests page, under Guest checked out, choose the room and press Record check-out.
What happens
- The room becomes Dirty.
- Today’s cleaning of the room moves to now; if there is none, a new one is created.
- If the guest was due to stay longer, the stay is shortened to today. The room gets the Early departure label, and stay-over cleans planned for later days are cancelled.
- The calendar or PMS won’t move the cleaning back at its next check.
When to use it
- In hotels without a connected calendar, for every departure.
- When a guest leaves earlier than the booking says.
- When a guest leaves before check-out time, so the room can be cleaned sooner.
This works on every plan. It doesn’t work for rooms out of order.