Notifications on phones and computers
Turn notifications on for each device separately. Which notifications arrive, and for whom.
Who it is for: EveryoneKleenee sends notifications to the devices where you turned them on. They are turned on separately for each phone, tablet or computer.
Turning them on
- Open My account.
- Under Notifications, press Turn on notifications on this device and allow notifications when the browser asks.
- Press Send a test notification to check that they arrive.
On an iPhone, first add Kleenee to the home screen and open it from the icon, then turn notifications on.
What arrives, and for whom
| Notification | Who gets it | When |
|---|---|---|
| New task | The person the task is assigned to | When a manager assigns them a task, or the front desk sends them a guest request |
| Sent back | The person who did the task | When a manager sends the room back, with a note |
| Ready for review | Managers | When someone hands in a task, and when an outside contractor reports the work done |
| Urgent issue | Managers | When someone reports an issue marked urgent |
| Urgent cleaning | The person the cleaning is assigned to | When the front desk marks the cleaning urgent or records an early arrival |
| Item found | Front desk and managers | When someone records a found item |
When notifications don’t arrive
- Notifications are blocked in the browser settings. Allow them for this site and try again. Open your browser or phone settings, allow notifications for app.kleenee.com and try again.
- On a phone, check that Do Not Disturb mode or battery saving isn’t blocking them.
- To turn them off on one device, press Turn off on this device.