Issues and maintenance
Issue reports, work orders, outside contractors, guest damage and lost items.
5 articles
- Issues and work ordersEvery issue report becomes a work order at once. How the statuses work and when an issue is resolved.Who it is for: Owners and managers
- After a repairWhen a work order is handed in, the room turns dirty and gets a cleaning, and an inspection if needed.Who it is for: Owners and managers
- Link for an outside contractorSend a plumber or technician a link: without an account they see the job and report it done.Who it is for: Owners and managersUltimate plan and above
- Guest damageMark an issue a guest caused: Kleenee links it to the last stay, so you can claim the damage through the platform.Who it is for: Owners and managersUltimate plan and above
- Lost and foundEvery found item in one place until the guest collects it. How items are returned, disposed of and how long they are kept.Who it is for: Front desk and managersPro plan and above