Doing a task
Start, tick off the checklist, add photos and hand it in. Step by step.
Who it is for: Housekeepers and maintenanceSteps
- Open the task from the My day page. Read the Note from the manager if there is one.
- Press Start. The room becomes Being cleaned, and your manager sees you have started.
- Work through the room and tick off the checklist items. Items can only be ticked once the task has started.
- For items marked Photo required, press Add photo and take a photo. It is made smaller before it is sent.
- When everything is done, press Done.
After handing in you see Submitted for inspection. The manager will check the room. and go back to your day.
Why can’t I finish?
| Message | What to do |
|---|---|
| Tick off every item before finishing. | Tick the remaining items. Tick all ticks them all at once. |
| Add a photo to every item marked “Photo required”. | Add a photo for every item that asks for one. |
| The photo could not be uploaded. Check your connection and try again. | Wait for a better connection or switch to Wi-Fi, then try again. |
| The task has changed in the meantime. Please refresh the page. | Your manager changed the task in the meantime. Refresh the page. |
Also on the task page
- Report an issue: something in the room is broken. See Reporting an issue.
- Found item: a guest left something behind. See Found items.
- Do not disturb: there is a sign on the door. See Do not disturb.
- Minibar: recording what was used, if your property keeps a minibar. See Minibar.
- Photos: you can remove your own photos (Remove) until the task is handed in.