Found items
A guest left something behind? Record what it is and where it is kept; the front desk hears at once.
Who it is for: EveryonePro plan and aboveHow to record it
- Press Found item on a task or on the My day page, or open Lost and found in the menu.
- Choose the Where it was found.
- Enter the What was found, for example “black phone charger, on the bedside table”. You can say it too.
- Enter Where it is kept, for example “front desk, box 3”.
- Add a photo and press Save.
The front desk and managers get a notification, and the front desk gets a task to return the item to the guest.
Items are kept for 90 days. What happens next is in Lost and found.