A room sent back

Your manager checked the room and something needs fixing. How to see what and hand it in again.

Who it is for: Housekeepers and maintenance

When a manager presses Send back during a check, you get a Sent back notification with their note.

What to do

  1. Open the task. Its status is Sent back, and the manager’s note is at the top.
  2. Press Start. The room is Being cleaned again.
  3. Fix what the note says. Items you already ticked stay ticked.
  4. Press Done.

While the room is sent back its status is Dirty, and the pay for the task is only recorded once you hand it in again.

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