Contact and support

Write to us at support@kleenee.com, in English, Spanish, Serbian, Croatian, Bosnian or Montenegrin.

To help us help you faster, include

• Your business name and the email you sign in with.
• Which page you were on and what you tried.
• The room number and time, if it is about a particular task.
• A screenshot, if you have one.

How support accesses your business

When we need to see what you see to solve a problem, our team can open your business in support mode, as the owner. Every such access is recorded in our log, and the support member’s browser shows a banner saying they are in support mode.

In support mode we can also, at your request, undo an action made by mistake (see Change history).

What you can do yourself

• Most answers are in these guides: use the search at the top of the page. In the app, Help at the bottom of the menu opens them.
• If you can’t sign in, see Signing in without a password.
• For the subscription and invoices, see Managing your subscription.