Room statuses and what changes them
Every room has one of six statuses. Kleenee changes most of them on its own, following what happens with the cleaning.
Who it is for: EveryoneYou see a room’s status on its tile in the overview, on the property page and in the plan. The colours are the same everywhere in the app.
| Status | Meaning |
|---|---|
| Dirty | The room needs cleaning. |
| Being cleaned | Someone has started cleaning it. |
| Awaiting inspection | The cleaning was handed in and waits for a manager to check it. Only in properties with room inspections turned on. |
| Clean | The room has been cleaned. |
| Verified | The room has been cleaned, and a manager checked and approved the cleaning. |
| Out of order | The room isn’t let (renovation, a major fault). Kleenee creates no cleanings for it. |
A new room starts as Clean.
What changes the status
| What happened | New status |
|---|---|
| Someone started cleaning | Being cleaned |
| The cleaning was handed in, the property inspects rooms | Awaiting inspection |
| The cleaning was handed in, the property doesn’t inspect rooms | Clean |
| A manager approved the cleaning | Verified |
| An Inspection task was finished for a room that was waiting for inspection | Verified |
| A manager sent the cleaning back | Dirty |
| A started cleaning stopped (cancelled, put back to waiting or postponed for “Do not disturb”) | Dirty |
| The front desk recorded that the guest checked out, or moved the guest to another room | Dirty |
| A maintenance task (a repair) was handed in | Dirty |
| A manager took the room out of order | Out of order |
| A manager put the room back in service | Dirty |
Clean and Verified
Both mean the room is ready. Verified also tells you that a manager checked the cleaning. If a PMS is connected, Kleenee reports both as clean. See Connecting a PMS.
Room status and guest status
The room status is about cleanliness. Whether a guest is in the room, leaving or arriving is shown by a separate label; see Guest status in a room.